Categories
Content Corporate Communication PR Social Media Uncategorized

Flacks and Hacks…..and Macks

Flacks and Hacks…..and Macks

In the old days, it was hacks and flacks – us and them. Then the lines blurred, hacks became flacks and flacks had to learn how to be hacks. And now we’re all us…..and there’s a brand new Them.

For the younger reader, Flack is a (sometimes) derogatory term for a PR practitioner, while Hack is a (similarly sometimes) derogatory term for a journalist. They come from a time when a ‘them and us’ mentality existed, and neither really trusted the other.

(It was a time – before digital and social – when the media were fiercely independent and suspicious of being caught up in ‘spin’ and when PROs felt the media only wanted the bad and the controversial and were prepared to be selective with the truth to get it.)

But things change, and so do ways of working. Senior journalists realised that there were lucrative opportunities on the other side of the fence, and PR consultancies found that clients responded well to having journalists around the table.

(The best combination – blatant plug for 4TC here – is where experience in communication is partnered with experience in journalism (preferably not in the same person). The two skillsets are very similar, but they combine to deliver the best of both – focusing on the story and telling it well, with an eye at all times on messaging, impact, risk and results.)

Flacks and Hacks, then. Working together. Still different, but now more similar, often found in the same place, and sharing a defining characteristic. Their humanity.

Which is more than can be said, of course, for the latest arrival to the party, the AI-driven communicators. Let’s call them the Macks.

We happened across this opinion recently:

PR is (….) disappearing. Both journalism and PR are on the downslide as brands will start to communicate directly with AI tooling.”

While this is, most likely, true, it completely fails to recognise that the Macks aren’t – as yet (and until the arrival of AGI) – capable of doing what the Hacks and the Flacks can.

They don’t understand nuance, shades of grey, light touch and emotional resonance through well-crafted copy. They certainly don’t get ROI, measurement or brand strategy save on the most prosaic and box-ticking of levels. And, evidenced by recent events, they absolutely aren’t troubled by ethics.

What’s therefore likely is a two-tier ecosystem of communication.

  • For those who value quantity over quality, fast-food, cookie-cutter content delivered at low cost, and who are focused solely on the PSO in PESO, then the Macks will be there to take your dollar.
  • For those who want engagement beyond transitory clicks and likes, who want real stories told with humanity, communicating tailored messaging to discreet audiences, who want words crafted for subtlety, words that count and that drive engagement – the E in PESO – the flacks and the hacks (and 4TC) will still be here.

The old adage ‘buy cheap, buy twice’ will still hold true, mind. AI-generated content may deliver short-term, but it doesn’t build, engender or establish.

And when it comes to the same AI models deciding which sources to highlight and quote – well, they don’t like their own content.

They like the earned media that they, and their fellow Macks, cannot deliver.

Photo by Gabriele Malaspina on Unsplas

 

Get in touch if you want to speak with a real person about your communication needs

NEWS & INSIGHTS

Categories
Uncategorized

Crumbs In The Bed? They Don’t Bother Irish Toast Eaters

CRUMBS IN THE BED? THEY DON’T BOTHER IRISH TOAST EATERS

Gallagher’s Bakehouse investigates Irish Toasting Habits

Gallagher’s Bakehouse investigates Irish Toasting Habits

    • More than half of us love toast in bed – but 45% eat it ‘on the go’
  • Butter the top topping – but 29% also like avocado, cream cheese or Marmite
  • Toast Spectrometer allows consumers to chart their toasting preferences*

To help consumers get to know their toasting preferences better, Gallagher’s Bakehouse has created its own Toast Spectrometer which identifies the 16 different stages of toast – ranging from ‘Butter Melter’ to ‘The Walking Bread’.

#ToastSpectrometer

Almost half of Irish people eat their toast on the go – in their car, on public transport or even on a bike – but even more of us believe bed is the best place to savour a generously buttered slice for breakfast.

These are among the findings of a new Irish Toasting Habits survey undertaken to mark the launch of the Gallagher’s Bakehouse range of sourdough breads, baps and rolls.

Research showed that 24% of people associate sourdough bread with ‘toastability’, Donegal-based Gallagher’s Bakery found as it set out to uncover just what Ireland’s toasting habits are, as this most unusual of years draws to an end.

The responses from the 1,000 people surveyed suggest that the Irish are a traditional bunch when it comes to toast and where, when and with what they eat it – however, the survey also threw up a few surprises.

Bed is best

We all know crumbs in the bed are a bit itchy, but – let’s face it – it’s where we’d eat toast if we had a choice and more than half of people would agree with us – even if they do consider it to be the ‘strangest place’ they’ve ever eaten toast. (As far as we’re concerned, strange is the 1% of respondents claiming to have eaten toast on a private jet.)

A whopping 79% of people say they eat toast for breakfast – a figure which rises to 85% for those aged over 55. However, 25% see toast a mid-morning snack, while one in five has toast before bed (it’s those crumbs again), and 12% favour a toasty midnight snack.

Looking at toppings, nearly 80% of respondents would go for the tried-and-trusted butter option, with jam coming in at 38%, followed by marmalade at 30%. Smashed avocado on toast might be trendy but it only tempts 10% of Irish toast lovers. It came just behind cream cheese, on 13%, while the English favourite Marmite was favoured by only 6% of respondents.

Mary Horkan, Marketing Manager, Gallagher’s Bakehouse, thinks that it’s the traditional nature of a piece of toast (just maybe combined with the tradition of sourdough[1]) that drives traditional behaviours around eating it.

“The Gallagher’s Bakehouse Toast Habits Research[2] demonstrates an entrenched traditionality amongst Irish Toast Eaters, to the point where having a quick slice in bed is seen as the ‘strangest place’ that they’re ever eaten it.

“Luckily, we can point to the truly strange 15% who’ve had their toast in the bathroom and the absolutely-out-there 2% who’ve crunched a crust in a whirlpool spa.

“Similarly, butter, jam and marmalade achieved high scores when we asked what people put on their toast – and therefore it’s a refreshing to see 10% spreading an avocado, middle-eastern style, and 2% running with the southern Spanish staple of olive oil and garlic. We’ve even made a contribution to the Marmite debate – only 6% would put it on their toast, which would seem to imply that it’s hate it, not love it.

“Turning to sourdough bread itself – the oldest form of leavened bread, with a tradition stretching back thousands of years – we found that all the things we’re saying about our new Gallagher’s Bakehouse range were echoed by our research. Great taste was a quality associated with sourdough by nearly 50% of people, ‘good for gut health’ by 36%, and suitable for eating anytime by 33%.

“We launched the new Gallagher’s Bakehouse sourdough range hoping to change the way people think about bread. It looks very much as if we’re pushing against an open door.”

The new Gallagher’s Bakehouse range consists of sliced family-sized and smaller-sized Rustic White, Wholemeal and Multigrain family breads, bloomers, baps, gourmet brioche burger buns, and a new handcrafted healthy range of Digestive Boost, Vitamin Boost, and Spelt & Oats loaves. The full range is on shelf in shops now.

 

Gallagher’s Bakery has a track record of innovation in the retail bakery sector. Sister brand, Promise Gluten Free brand has become the No1 gluten free bakery brand in Ireland since its re-launch in 2019, while also successfully launching the brand in international markets.

 

About Gallagher’s Bakery

Gallagher’s Bakery was set up as a local, family-run bakery business in Donegal in 1968. Its products are stocked in almost 1,000 stores in Donegal, Connacht and across Northern Ireland.  Gallagher’s Bakery has a track record of innovation in the retail bakery sector. The company has successfully built its Promise Gluten Free brand into the No1 gluten free bakery brand in Ireland since its re-launch it in 2019, while also becoming a global player in that market in the UK and Canada. The company is now turning its attention to shaking up the mainstream packaged bread category, with a range of innovative handcrafted sourdough breads, baps and rolls.

 

Full information about the Gallagher’s Bakehouse range can be found at https://gallaghersbakehouse.ie.

TALK TO US

Let’s talk about your communication training needs