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Crumbs In The Bed? They Don’t Bother Irish Toast Eaters

CRUMBS IN THE BED? THEY DON’T BOTHER IRISH TOAST EATERS

Gallagher’s Bakehouse investigates Irish Toasting Habits

Gallagher’s Bakehouse investigates Irish Toasting Habits

    • More than half of us love toast in bed – but 45% eat it ‘on the go’
  • Butter the top topping – but 29% also like avocado, cream cheese or Marmite
  • Toast Spectrometer allows consumers to chart their toasting preferences*

To help consumers get to know their toasting preferences better, Gallagher’s Bakehouse has created its own Toast Spectrometer which identifies the 16 different stages of toast – ranging from ‘Butter Melter’ to ‘The Walking Bread’.

#ToastSpectrometer

Almost half of Irish people eat their toast on the go – in their car, on public transport or even on a bike – but even more of us believe bed is the best place to savour a generously buttered slice for breakfast.

These are among the findings of a new Irish Toasting Habits survey undertaken to mark the launch of the Gallagher’s Bakehouse range of sourdough breads, baps and rolls.

Research showed that 24% of people associate sourdough bread with ‘toastability’, Donegal-based Gallagher’s Bakery found as it set out to uncover just what Ireland’s toasting habits are, as this most unusual of years draws to an end.

The responses from the 1,000 people surveyed suggest that the Irish are a traditional bunch when it comes to toast and where, when and with what they eat it – however, the survey also threw up a few surprises.

Bed is best

We all know crumbs in the bed are a bit itchy, but – let’s face it – it’s where we’d eat toast if we had a choice and more than half of people would agree with us – even if they do consider it to be the ‘strangest place’ they’ve ever eaten toast. (As far as we’re concerned, strange is the 1% of respondents claiming to have eaten toast on a private jet.)

A whopping 79% of people say they eat toast for breakfast – a figure which rises to 85% for those aged over 55. However, 25% see toast a mid-morning snack, while one in five has toast before bed (it’s those crumbs again), and 12% favour a toasty midnight snack.

Looking at toppings, nearly 80% of respondents would go for the tried-and-trusted butter option, with jam coming in at 38%, followed by marmalade at 30%. Smashed avocado on toast might be trendy but it only tempts 10% of Irish toast lovers. It came just behind cream cheese, on 13%, while the English favourite Marmite was favoured by only 6% of respondents.

Mary Horkan, Marketing Manager, Gallagher’s Bakehouse, thinks that it’s the traditional nature of a piece of toast (just maybe combined with the tradition of sourdough[1]) that drives traditional behaviours around eating it.

“The Gallagher’s Bakehouse Toast Habits Research[2] demonstrates an entrenched traditionality amongst Irish Toast Eaters, to the point where having a quick slice in bed is seen as the ‘strangest place’ that they’re ever eaten it.

“Luckily, we can point to the truly strange 15% who’ve had their toast in the bathroom and the absolutely-out-there 2% who’ve crunched a crust in a whirlpool spa.

“Similarly, butter, jam and marmalade achieved high scores when we asked what people put on their toast – and therefore it’s a refreshing to see 10% spreading an avocado, middle-eastern style, and 2% running with the southern Spanish staple of olive oil and garlic. We’ve even made a contribution to the Marmite debate – only 6% would put it on their toast, which would seem to imply that it’s hate it, not love it.

“Turning to sourdough bread itself – the oldest form of leavened bread, with a tradition stretching back thousands of years – we found that all the things we’re saying about our new Gallagher’s Bakehouse range were echoed by our research. Great taste was a quality associated with sourdough by nearly 50% of people, ‘good for gut health’ by 36%, and suitable for eating anytime by 33%.

“We launched the new Gallagher’s Bakehouse sourdough range hoping to change the way people think about bread. It looks very much as if we’re pushing against an open door.”

The new Gallagher’s Bakehouse range consists of sliced family-sized and smaller-sized Rustic White, Wholemeal and Multigrain family breads, bloomers, baps, gourmet brioche burger buns, and a new handcrafted healthy range of Digestive Boost, Vitamin Boost, and Spelt & Oats loaves. The full range is on shelf in shops now.

 

Gallagher’s Bakery has a track record of innovation in the retail bakery sector. Sister brand, Promise Gluten Free brand has become the No1 gluten free bakery brand in Ireland since its re-launch in 2019, while also successfully launching the brand in international markets.

 

About Gallagher’s Bakery

Gallagher’s Bakery was set up as a local, family-run bakery business in Donegal in 1968. Its products are stocked in almost 1,000 stores in Donegal, Connacht and across Northern Ireland.  Gallagher’s Bakery has a track record of innovation in the retail bakery sector. The company has successfully built its Promise Gluten Free brand into the No1 gluten free bakery brand in Ireland since its re-launch it in 2019, while also becoming a global player in that market in the UK and Canada. The company is now turning its attention to shaking up the mainstream packaged bread category, with a range of innovative handcrafted sourdough breads, baps and rolls.

 

Full information about the Gallagher’s Bakehouse range can be found at https://gallaghersbakehouse.ie.

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Communication Training Corporate Communication PR

Evaluating Communication – Can You Be More Specific?

Evaluating Communication - can you be more specific?

I’ve been thinking about outcomes and evaluation and measurement recently. This particular train of thought was prompted by a request for information about what the individual elements of a specific campaign might deliver.

Which is an eminently fair question.

However, it’s not like we’re in advertising, or sales promotion, or CRM here – I can’t say that each €xxx spent will deliver xxx eyeballs, a click-through rate of x.x%, and an uplift in sales in x region of xx%.

I just can’t.

Yes, we can agree clear objectives. Yes, we can be clear on what and when and how much and to what end. We provide years of expertise in how best to deliver the activity. But the nature of the game is storytelling and media relations and – this is the first biggy – I cannot guarantee the outcome.

Way back when, in the days when we used to carry press releases up and down Fleet Street in cleft sticks (no – no, we didn’t – get a grip), there was a thing that I will call Queen Mum Syndrome.

This was based on every newspaper and broadcaster in the land already having front pages and programming schedules ready in case today was the day the ageing Queen Mother popped her clogs.

This was in the UK, but the rule applies across all countries – just substitute an elder statesman, or woman, a major celebrity or sporting icon, and think about how the media will react when, god bless them, they pass on.

Suffice to say, no matter how good your story, if you release it on that day you are going to get next to no traction at all. Despite what you might be told in pitch meetings, unless you are paying for coverage, outcomes are not guaranteed – they depend on many factors.

The second biggy is that storytelling is a long game. Yes, you may luck out and your first story goes viral (as the kids would have it) but usually you need to invest time and effort into building momentum and watching results grow. That’s why it’s called ‘campaigning’.

So asking about what individual elements of the campaign will deliver is never going to be met with a specific answer. We can say what they are intended to deliver and what the delivery might look like – but before the fact, we cannot guarantee anything.

After the fact, you get into the realm of evaluation and measurement, which is a nasty mixture of bog and minefield, if ever I’ve seen one.

Again, way back when, the debate around evaluation and measurement in communication (and how, if a solution was reached, communication would immediately become a serious profession like accountancy) was in full swing. It still is.

Fortunately, there’s now an organisation called AMEC which champions proper measurement in communication (with its Integrated Evaluation Framework).

AMEC does battle with the evil that is Advertising Value Equivalent (a calculation that provides a very rough idea of what coverage might have cost, had you bought it).

Most media monitoring agencies still offer an AVE service however, because they’re still asked for it – and you’d have to be stupid (as a business) to say ‘no’ when it’s a) easy and b) a money-spinner.

Why are they still asked for AVE? Because it’s cheap and easy. Look at the AMEC Integrated Evaluation Framework. Have a think about how much it would cost – in terms of money and time. Then look at your budget, and decide whether you want to spend some arbitrary figure – probably 25% of your total outlay – on evaluating your activity.

There is some good news, however. Evaluation – knowing whether your campaign has achieved against your objectives – can be simple, cheap and obvious.

I’m talking about getting phone calls from potential investors or business partners, or seeing an increase in sales, or outlets wishing to stock your products. Perhaps an increase in productivity, or positive feedback from your employees.

Once upon a time, after a busy day, I repaired to the pub for a restorative pint or two. My day had been spent talking to the media about a story dealing with lifestyle trends and some of my company’s products.

As I stood at the bar, I earwigged on a conversation taking place next to me. Two blokes were having a heated discussion about my story, the one I’d issued that morning, and which they’d clearly heard on the radio, or read in the evening paper.

That, I thought – as I scarfed my pint – is a result.

If you’d like to know more about getting results from your communication, contact us at info@4TC.ie

Categories
Content PR Social Media

What the Carlow school uniform story tells us about accuracy and reputation

What the Carlow school uniform story tells us about accuracy and reputation

About 10 years ago a journalist colleague told me they had never encountered a story that was worth going to jail over.

It happened while as we discussed a story about alleged banking corruption, what we intended to publish, and how strong and assertive the language and headline could be.

His argument was not that there would never be a story worth going to jail over – the fact that some 248 journalists globally are languishing in jail for doing their jobs suggests there are stories that are. No, it was that journalists have a responsibility to ensure that they are operating fairly and legally when reporting and that there can be consequences when they don’t.

This much was clear following last week’s false news story about Presentation College Carlow, which quickly transformed into a story about journalistic ineptitude, and the dangers of following bad reporting and sensational content.

“Female students at a Carlow secondary school have been told by teachers not to wear tight-fitting clothing to PE, as it is distracting for male staff.”

Thus tweeted journalist Kacey O’Riordan, attracting more than 10,000 likes and 4,000 retweets. The very fact that the tweet was presented as a statement rather than an allegation should have caused alarm bells to ring. But no, what followed was a frenetic and unprofessional rush to judgment by a journalists, commentators, politicians, and members of the public.

  • “There is an old-fashioned narrative or viewpoint within the school, and this has stemmed from this,” said a radio presenter who had no specific familiarity with the school.
  • The Lord Mayor of Dublin chimed in on Twitter, accusing teachers of “shaming and blaming the wrong party”.
  • The Labour Party issued a press release demanding that the school “apologise to the students and parents”.

The problem was that it was a story built on second-hand information which the reporter ran without verification. Others similarly failed to verify the facts, or lack thereof, as the story spread like wildfire.

By the time the school stated that asking students to wear the correct uniform at PE was part of a regular reminder of school rules and regulations, the damage had been done. The story was all over national and local media. Teachers had been demonised for being sexist or, worse, paedophiles, all based on unreliable, second-hand information. Some tweets were deleted, including those that started the furore, but no clarifications or apologies were forthcoming.

Elaine Byrne’s article in the Business Post provides a good analysis of the basic lack of professional standards employed by journalists and media organisations.

In journalism, there are stories where you’ll get away with reporting rumours – the stories where the information doesn’t defame anyone. You’ll find lots of them in the sports section.

But when a story contains allegations that are potentially damaging to people, journalists must tread carefully – and so must anyone who chooses to comment on social media or anywhere else. If something is true then you’re on solid ground – but here the terrain was clearly shaky.

Why did it happen? It might be the rush to publish on Twitter – generating attention for an upcoming story – meant the usual checks and balances weren’t applied. Either way reputational damage was sustained by individual and organisations. Media organisations may not be responsible for their reporters’ personal social media accounts, but mistakes like this reflect badly on them.

So what's the lesson for businesses, brands and communicators?

Personal social media accounts, despite stating ‘opinions are all my own’ or ‘do not reflect those of my employer’, cause collateral damage. With that in mind, here are three things to think about:

Whether you’re a journalist, commentator, politician, CEO, or self-opinionated spoofer, you need to be able to stand over what you say and write. If you can’t, you will be called out on it.

It doesn’t need to be your mistake for it to impact on you. Retweeting or liking might not be an endorsement but it can impact on you by association.

If you do get it wrong, issue a correction – and do it quickly. You may also need to consider apologising. Admitting you got it wrong speaks to integrity, and your colleagues, customers, followers, and members of the public will respect it.

If you would like advice on your business or brand’s reputation, issues management, and social media, get in touch with 4TC.

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